Dorking Privacy

1. Information Dorking Collects

Dorking collects and processes several types of personal information, including:

2. How Dorking Uses Your Information

Dorking uses your personal information for the following purposes:

• Dorking Service (Contract Performance):
  • Processing and managing your vehicle rental bookings and agreements in Dorking. Verifying your identity and confirming you meet our rental criteria. Coordinating vehicle collection and return procedures. Processing payments and handling deposits and charges.
• Dorking Customer Communication (Legitimate Interest/Contract Performance):
  • Sending Dorking booking confirmations, updates, and important rental information. Responding to your inquiries and providing Dorking customer support. Notifying you of changes to Dorking's services or policies.
• Dorking Marketing (Consent/Legitimate Interest):
  • Sending promotional offers, newsletters, and service updates where you have consented or where Dorking has a legitimate interest. You can opt out at any time.
• Dorking Service Improvement (Legitimate Interest):
  • Monitoring website usage to improve Dorking's website user experience and functionality. Conducting research to upgrade Dorking's vehicle fleet and service offerings.
• Dorking Compliance (Statutory Duty):
  • Complying with legal, regulatory, and tax requirements applicable to Dorking. Preventing fraud and maintaining the security of Dorking’s services. Resolving disputes and enforcing Dorking’s terms and conditions.

3. Dorking Information

Dorking may share your personal information with:

• Dorking Service Providers: Third-party firms that assist Dorking in providing services, including payment processors, IT support companies, and maintenance contractors. These firms are bound by contract to safeguard your information.

Dorking does not sell your personal information to third parties for marketing purposes.

4. Data Security for Dorking

At Dorking, we implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure servers, and regular security assessments. No internet transmission or electronic storage method can be guaranteed to be completely secure.

5. Data Retention

Dorking retains personal information only for as long as required to fulfill the purposes for which it was collected, including meeting legal, accounting and reporting obligations. Retention periods vary by type of information and the context in which it is processed.

6. Your Dorking Rights

Under UK data protection law, Dorking residents have the following rights:

• Right of Access — Dorking: Request a copy of the personal information Dorking holds about you.

To exercise these rights, please contact Dorking using the details below.

7. Cookies and Tracking on Dorking

Dorking's website uses cookies and similar technologies to improve browsing performance, analyze site traffic, and adapt content. You can manage your cookie preferences through your browser settings.

8. Dorking Updates

Dorking may update this Privacy Policy periodically to reflect changes in its practices or legal requirements. Updates will be posted on this page with a revised Last Updated date. Please review this policy regularly.

9. Contact Dorking

For questions about this Privacy Policy or Dorking’s data practices, please contact us: